REFUND AND CANCELLATION CONDITIONS

DELIVERY
If the ordered products are not mentioned otherwise, they will be shipped from Istanbul within 3 working days. Depending on the delivery address given by the customer, it will be delivered within 3 business days from the moment of shipping.

If the order is ordered or personalized changes are desired, the preparation time of the product is prolonged. In this case, the estimated delivery time must be confirmed prior to ordering. Within one business day after the order is received, the Ametististanbul.com team will contact the customer regarding the dates and confirm the details.

REFUNDS
You can return the ordered products in 14 days from the delivery date without showing any reason. The returned products are refunded to the customer in 3 days. So if you have paid in cash, if you paid by credit card, the credit card will be refunded.

RETURN PROCESS
The customer calls the return request and calls 0212 351 81 48 to discuss the details, indicating why he would like to return. Our team submits the offer if there is anything that can be done to ensure customer satisfaction before the return process begins. Otherwise, they will register the return request and direct the customer for the next step.

Customer product with any shipping company to pay the buyer the address and phones to be used: Gayrettepe Mh. Yıldızposta Cd. No: 22 Istanbul. Phone: 0212 351 81 48

Once the returned products arrive at our address, our team will first check to determine the wear condition. If the product is unused, uncleaned and un-worn, ie in conditions that may be sold, the return is accepted.

Regardless of the result of the evaluation, the customer is called by phone and informed about the result

Refund is made within 3 business days or the product is shipped to the buyer for delivery.

If the return is accepted, the customer undertakes the shipping cost if the seller is not.

RETURN CONDITIONS
To accept the return request, the product must not be used. So it is not possible to return contaminated or worn products.

Products that have been damaged in a used or non-resealable manner cannot be returned. If the customer does not accept and accept the product after receipt, he / she must return it immediately.

Ametist Istanbul trusts the quality of every accessory it designs and stands behind every product. Since our products are 925 sterling silver, they will require maintenance in 3-4 months free of charge.

REFUND AND CANCELLATION CONDITIONS

DELIVERY
If the ordered products are not mentioned otherwise, they will be shipped from Istanbul within 3 working days. Depending on the delivery address given by the customer, it will be delivered within 3 business days from the moment of shipping.

If the order is ordered or personalized changes are desired, the preparation time of the product is prolonged. In this case, the estimated delivery time must be confirmed prior to ordering. Within one business day after the order is received, the Ametististanbul.com team will contact the customer regarding the dates and confirm the details.

REFUNDS
You can return the ordered products in 14 days from the delivery date without showing any reason. The returned products are refunded to the customer in 3 days. So if you have paid in cash, if you paid by credit card, the credit card will be refunded.

RETURN PROCESS
The customer calls the return request and calls 0212 351 81 48 to discuss the details, indicating why he would like to return. Our team submits the offer if there is anything that can be done to ensure customer satisfaction before the return process begins. Otherwise, they will register the return request and direct the customer for the next step.

Customer product with any shipping company to pay the buyer the address and phones to be used: Gayrettepe Mh. Yıldızposta Cd. No: 22 Istanbul. Phone: 0212 351 81 48

Once the returned products arrive at our address, our team will first check to determine the wear condition. If the product is unused, uncleaned and un-worn, ie in conditions that may be sold, the return is accepted.

Regardless of the result of the evaluation, the customer is called by phone and informed about the result

Refund is made within 3 business days or the product is shipped to the buyer for delivery.

If the return is accepted, the customer undertakes the shipping cost if the seller is not.

RETURN CONDITIONS
To accept the return request, the product must not be used. So it is not possible to return contaminated or worn products.

Products that have been damaged in a used or non-resealable manner cannot be returned. If the customer does not accept and accept the product after receipt, he / she must return it immediately.

Ametist Istanbul trusts the quality of every accessory it designs and stands behind every product. Since our products are 925 sterling silver, they will require maintenance in 3-4 months free of charge.